Guarantee Terms

The Active Mission offers two written promises. Both are real, and both have conditions. Here they are in full.

The Progress Protection Promise

If, over eight consecutive weeks, you complete at least 80% of your assigned training sessions, submit every weekly check-in, and follow the nutrition and recovery actions agreed with your coach, and none of your three agreed progress markers improves, your next four weeks of coaching are free.

Conditions

1. Progress markers are agreed in writing during onboarding, before training begins.
2. Adherence is measured through the coaching application and weekly check-ins.
3. The eight-week window begins with your first full programmed week.
4. The remedy is four additional weeks of coaching at no charge. It is not a cash refund.

The 14-Day Coaching Fit Promise

Your program should fit your goals, schedule, equipment, experience, and current ability as described in your capability assessment. If you believe your initial plan does not properly reflect the information you provided, tell us within 14 days of receiving it. We will revise the plan within two business days. If the revised plan still does not meet the agreed requirements, we will refund your first payment.

Conditions

1. The promise covers the fit between your assessment and your plan, not your results.
2. The 14-day window starts the day your initial plan is delivered.
3. The refund covers your first monthly payment, or one-third of a prepaid term.

What These Promises Are Not

Neither promise guarantees weight loss, muscle gain, race times, or any specific physical outcome. Bodies differ, and results depend on factors beyond any program, including sleep, stress, adherence, and health status.